Helpful Hints

Information Needed to Ensure Prompt Service

• Please provide the call taker with your exact house or building number and street name along with apartment number or buzzer code.
• If there are parking restriction at your pickup address please be at curbside so we can ensure we do not miss you.
• If calling between 2pm and 6pm please provide call taker with your location and destination. This will help us service you most efficiently during the rush hour.
• If you have ordered a taxi and no longer need it please call us back and cancel your taxi. This will help us maximize our fleet by not dispatching a taxi where it is no longer required.
• If your taxi has not arrived within 20 minute please call us back, informing the call taker this is a call back so we can track your order.